Our People Speak For Your Brand
Performance You Can See,
Results You Can Trust
SA-BPO is led by a highly experienced management team, some of whom are the pioneers of the BPO Sector in South Africa. Our purpose built centre is designed by our team to motivate our staff to deliver for your business and value your customers. To keep our teams motivated, we pay our staff around 30% above industry average rates.
Why BPO?
Business Process services (BPO) is a strategic approach where we partner with our clients to manage key business functions, enabling them to operate more efficiently and effectively.
We deliver tailored outsourcing which include Technical, Back Office Operations, Customer Care and their customer support.
Partner With Confidence
24/7 service via:
Voice / Email / Chat
KPI driven service
Outstanding customer support & delivery
Office environment aligned to UK/US in-house standards
Most combined experience in SA
UK based consultations
A rewarding & progressive culture
Security & resilience
Onboarding excellence
Quality assurance
Our Location - Durban North
As the only BPO in Durban North, we offer a highly accessible, less congested alternative to the city centre. Our purpose-built facility features secure onsite parking and stands just 50 meters from major public transport links and taxi stops, ensuring a seamless, stress-free commute for our teams. Fantastic retail and leisure facilities, including shops, coffee shops, restaurants, takeaways and pharmacies are all within a 2 minute walk.
Powered by advanced UPS systems and multiple Tier 1 carriers, our facility features full load-balancing capabilities to deliver seamless redundancy and uninterrupted connectivity.
Our Home in Durban.
We Care For Our Family.
- Spacious working environment
- Fantastic bathroom facilities
- On-site coffee shop
- On-site tuck shop
- Relaxation zones and break-out rooms
- Accessible location
